TARNIA ROBERTSON CELEBRATES ONE YEAR AT THE HELM OF UFFORD PARK
Tarnia Robertson is celebrating her 1st Anniversary as Managing Director at Ufford Park Woodbridge Hotel, Golf and Spa. Tarnia assumed the role when her parents, Colin and Shirley Aldous, retired last year.
Her first year has been a very busy one and real progress has been made in terms of modernising the hotel with the completion of the latest phase of bedroom refurbishment.
Tarnia said: “The bedrooms are just part of what I have planned for the coming months and years, but our thinking in terms of the bedrooms was driven by our desire to meet our customers’ needs, and by a recognition that our customers stay with us for a variety of reasons. Sometimes their bedroom needs to be an ‘office’ space as well as a space for them to kick back and relax. We’ve ensured that the design in our newly decorated rooms works on both levels, and that guests have all the supporting features they need including additional plug sockets and USB ports to charge mobile phones, tablets and other technology.”
One third of Ufford Park’s 90 bedrooms have now been extensively refurbished since December 2014 amounting to an investment by the hotel of over £220,000, and the latest phase, which began in January this year, involved the refurbishment of a further eight Classic bedrooms and two Superior bedrooms.
Tarnia continued: “The response from our customers has been overwhelmingly positive, and we hope to be able to announce the beginning of phase four next January 2017 when we have plans to fully refurbish a further 27 more bedrooms and bathrooms this time. Over the next 6-8 months we also plan to continue slowly modernising our public areas too. So watch this space …..’’
Tarnia’s vision for the business also extends beyond the traditional areas it is known for. A planning application has recently been approved for a new adventure golf course to be constructed within Ufford Park’s grounds. The course, being created by Moore Adventure, is set to open in advance of the school summer holidays this year, and it is to be named Congo Rapids Lost World. It is the first of its kind planned within Suffolk.
Tarnia said of the new attraction: “We are very excited at the prospect of opening such a fabulous new family attraction within our grounds. It will make for a great day out and can be combined with our new Little Adventurers’ children’s menu which is now available in our dining areas all day. We hope that players will stay and enjoy something to eat or drink with us when they come. The course will also appeal to couples and other groups of friends of all ages. All our facilities are open to non-members so everyone is made welcome at Ufford Park.”
Tarnia’s ambition to share Ufford Park with a new generation is clear, as well as her desire to continue providing the highest quality of customer service to its very loyal customers who have been coming back for many years.